Please click & read our return policy & warranty info.

For products purchased directly from HAI® BEAUTY CONCEPTS WEBSITE, please start your return procedure below. For products purchased from other authorized retail stores, online sellers & our Amazon Store, please click here to file your return request. 

*All styling tool products have a 1 - year manufacturer warranty, with the exception of the Gold Convertable. The Gold Convertable has a 2 - year manufacturer warranty.*